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Effective Date: January 1, 2026
By accessing the website located at masonryocala.com, contacting Premier Ocala Concrete & Masonry ("we," "us," or "our"), or entering into any service agreement with us, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, do not use our website or services. We reserve the right to update these terms at any time. Continued use of our website or services after any change constitutes acceptance of the revised terms.
Premier Ocala Concrete & Masonry provides residential and commercial masonry services in Ocala, FL and surrounding areas. Services include, but are not limited to, foundation repair, brick repair, tuckpointing, chimney repair, retaining wall construction, driveway pavers, stone masonry, concrete block walls, fireplace installation, and related masonry work. The specific scope of work for any project is governed by the written estimate or service agreement provided to the customer.
All estimates provided by Premier Ocala Concrete & Masonry are free and based on an on-site assessment of the project. Written estimates are valid for 30 days from the date of issue unless otherwise stated. Estimates are based on conditions visible at the time of assessment. If unforeseen conditions are discovered during work (such as hidden damage, soil issues, or structural problems not apparent during the initial assessment), we will notify you promptly and provide a revised estimate before proceeding with any additional scope.
We are not responsible for cost increases resulting from material price changes, supply chain delays, or conditions outside our control that were not foreseeable at the time of the estimate.
Project start dates are scheduled based on availability and are subject to change due to weather, material availability, or other factors outside our control. We will notify you as early as possible of any scheduling changes.
If you need to cancel or reschedule a confirmed project, please contact us at least 48 hours in advance. Cancellations with less than 48 hours notice may result in a cancellation fee, particularly if materials have already been ordered or crews have been scheduled specifically for your project.
Payment terms are specified in the written estimate or service agreement provided before work begins. A deposit may be required prior to project start to cover initial material costs. The remaining balance is due upon project completion unless otherwise agreed in writing. We accept payment by check, cash, and other methods specified in the service agreement.
Invoices not paid within 30 days of the due date may be subject to a late fee. Accounts significantly past due may be referred to a collections agency or pursued through legal channels. The customer is responsible for any collection costs incurred.
You agree to provide accurate information about the project site and any known conditions that may affect the work. You are responsible for ensuring that we have legal access to the property where services are to be performed. If any permits are required for the scope of work, we will discuss permit responsibilities with you prior to starting. Some permits may be pulled by the contractor; others may require the property owner to apply. This will be specified in the service agreement.
We stand behind our workmanship. If a defect in our work becomes apparent within a reasonable period after project completion, contact us and we will assess the issue. Warranty coverage is limited to defects in workmanship and does not cover damage caused by normal wear and tear, acts of nature, improper maintenance, third-party modifications, or pre-existing conditions not caused by our work.
Manufacturer warranties for materials (such as pavers, stone, or masonry products) are governed by the terms of those manufacturers and are separate from our workmanship warranty. We will provide you with relevant manufacturer documentation where available.
To the fullest extent permitted by applicable law, Premier Ocala Concrete & Masonry shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to our services or your use of our website. Our total liability to you for any claim arising out of a service agreement shall not exceed the amount you paid us for the specific project giving rise to the claim.
We are not liable for delays or failures caused by events outside our reasonable control, including severe weather, natural disasters, labor disputes, supply shortages, or government actions.
Our website and any information provided on it are offered "as is" without warranty of any kind. We make no representations or warranties that our website will be uninterrupted, error-free, or free of viruses or other harmful components. Information on our website is provided for general informational purposes only and does not constitute professional engineering, structural, or legal advice.
If a dispute arises between you and Premier Ocala Concrete & Masonry related to our services or these terms, we encourage you to contact us directly to resolve the matter informally. Most concerns can be addressed through open communication. If a dispute cannot be resolved informally, the parties agree to attempt mediation before pursuing litigation.
Any unresolved dispute shall be subject to binding arbitration in Ocala, FL, in accordance with the rules of a mutually agreed arbitration organization, unless both parties agree otherwise in writing.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action arising under these terms shall be filed in the appropriate courts located in Ocala, Florida.
All content on our website, including text, images, and graphics, is the property of Premier Ocala Concrete & Masonry or its content suppliers and is protected by applicable copyright laws. You may not reproduce, distribute, or use any content from our website without our express written permission.
If you have questions about these Terms and Conditions, contact us: